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Open the app, go to Settings and tap Restore purchases. Make sure you are signed in to the same App Store or Google Play account you bought Pro or Plus with.

Subscriptions are billed by Apple or Google, so cancel from your device. On iPhone: Settings, your name, Subscriptions. On Android: Play Store, Payments and subscriptions.

Cherly needs one garment per photo, laid flat or worn, in good light. Piles of clothes and photos of several items are turned away so the cut-out and tags stay accurate.

Each plan has its own limits. Free gets a stylist idea and a chat message a day and 2 journal looks a week; Pro and Plus get much more. The pricing page lists every limit side by side. See pricing

One credit is one try-on or one avatar remake; your first avatar is free. Pro gets 10 credits a month and Plus 20, and you can top up 15 for $1.99. Monthly credits are used first.

In the app, go to Settings, then Delete account. It removes your account and everything in it straight away. If you can no longer open the app, use the page on this site. Delete account

Send it through the form below with what you did and what happened. Screenshots help a lot.